Privacy Policies & Terms and Condtions

Memories by Mangini Travel

Watertown, CT 06795

(203)217-6358

Last updated: January 1, 2026

Memories by Mangini Travel (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website and services.

By using our website, booking a trip, or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We collect information to help us provide exceptional travel planning, retreat experiences, and customer support. This may include:

A. Information You Provide Directly

Name
Email address
Phone number
Mailing address
Passport information (if required for travel arrangements)
Emergency contact information
Payment details (processed securely through third‑party providers)
Travel preferences, dietary needs, accessibility needs
Any information submitted through contact forms, booking forms, or email communication

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages viewed and time spent on the site
Cookies and similar tracking technologies

C. Information from Third Parties

If you book travel through our partners (airlines, hotels, tour operators), they may share necessary booking details with us.

2. How We Use Your Information

We use your information to provide safe, seamless, and personalized travel experiences, including:

Processing bookings and payments
Communicating about your trip, itinerary, or inquiries
Customizing travel recommendations
Sending confirmations, updates, and customer support responses
Improving website performance and user experience
Complying with legal or regulatory requirements

We do not sell your personal information.

3. How We Share Your Information

We only share your information when necessary to deliver your travel services or comply with the law. This may include:

Airlines, hotels, tour operators, and transportation providers
Payment processors
Travel insurance partners
Website hosting and analytics providers
Legal authorities if required by law

All partners are expected to protect your information and use it only for the services requested.

4. Cookies & Tracking Technologies

Our website may use cookies to:

Improve site functionality
Analyze website traffic
Personalize your browsing experience

You can adjust your browser settings to refuse cookies, though some features may not function fully.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your information
Opt out of marketing communications
Limit certain types of data processing

To exercise these rights, contact us at:
memoriesbymangini@gmail.com

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete the information promptly.

8. Links to Third‑Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing personal information.

9. International Travel & Data Transfers

Because we arrange travel experiences that may involve international partners, your information may be transferred to countries with different data protection laws. We take steps to ensure your information remains protected.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The “Last Updated” date will always indicate the most recent version.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

Memories by Mangini Travel

Watertown, CT 06795

(203)217-6358

TERMS AND CONDITIONS

Memories by Mangini Travel

Watertown, CT 06795

(860) 483-0360

Effective Date: January 1, 2026

PLEASE READ CAREFULLY. THIS IS A LEGALLY BINDING AGREEMENT.

By submitting payment authorization, paying a deposit, signing a proposal, or otherwise engaging the services of Memories by Mangini Travel (“Agency”), Client acknowledges that they have read, understood, and agree to be bound by the following Terms and Conditions.

1. AGENCY STATUS

Agency acts solely as an independent contractor and intermediary for third-party suppliers providing travel services, including but not limited to airlines, cruise lines, hotels, tour operators, destination management companies, transportation providers, and insurance carriers (“Suppliers”).Agency does not own, operate, manage, supervise, or control any Supplier or any travel service provided. Agency is not a provider of travel services and assumes no responsibility for the acts or omissions of any Supplier.

2. ASSUMPTION OF RISK

Travel involves inherent risks, including but not limited to illness, injury, delays, cancellations, mechanical failures, weather events, political instability, civil unrest, crime, pandemics, quarantine restrictions, and force majeure events. Client voluntarily assumes all such risks and agrees that Agency shall not be liable for any injury, loss, damage, delay, inconvenience, or expense arising from travel.

3. LIMITATION OF LIABILITY

To the maximum extent permitted by law: Agency shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages .Agency’s total liability, if any, shall not exceed the amount actually paid to Agency for professional planning fees (excluding funds paid to Suppliers).Agency shall not be liable for loss of enjoyment, emotional distress, lost wages, missed connections, or additional travel expenses

.4. SUPPLIER RESPONSIBILITY

All reservations are subject to the terms and conditions of the applicable Supplier. Client agrees that: Agency is not responsible for Supplier defaults, bankruptcy, insolvency, strikes, schedule changes, overbooking, mechanical issues, or cancellations. Refunds are governed solely by Supplier policies. Agency does not guarantee refunds for any reason.

5. PRICING AND PAYMENT TERMS

All prices are subject to availability and change until confirmed with deposit.

Client acknowledges:

Promotional rates may expire without notice.
Currency fluctuations may impact pricing.
Fuel surcharges and government taxes may change.
Deposits are non-refundable unless otherwise stated in writing.
Failure to make timely payment constitutes cancellation by Client and may result in forfeiture of funds.
6. CANCELLATION POLICY

Cancellation penalties are determined by the Supplier and may be up to 100% of the total trip cost. Agency is not responsible for refund timelines. No refunds will be issued by Agency for unused services, voluntary trip interruption, or “no-show” situations.

7. TRAVEL INSURANCE

Travel insurance is strongly recommended. If Client declines insurance, client acknowledges and agrees:

They assume all financial risk
.Agency is not responsible for any loss that could have been covered by insurance.
Agency has fulfilled its duty by offering insurance.

8. TRAVEL DOCUMENTATION

Client is solely responsible for:

Valid passports (minimum 6 months validity unless otherwise specified)
VisasREAL ID complianceHealth documentation
VaccinationsEntry and exit requirements

Agency is not liable for denied boarding, denied entry, missed flights, or penalties resulting from improper documentation.

9. MEDICAL FITNESS & SPECIAL NEEDS

Client warrants that they are medically and physically fit for travel. Client must disclose special needs at time of booking. Agency is not responsible for medical issues, accessibility limitations, or failure of Suppliers to accommodate special requests.

10. FORCE MAJEURE

Agency shall not be liable for failure or delay in performance due to causes beyond its reasonable control, including but not limited to:

Acts of God, natural disasters, weather events, pandemics, government restrictions, war, terrorism, labor disputes, civil unrest, mechanical failures, or transportation interruptions.

11. CHARGEBACKS & PAYMENT DISPUTES

Client agrees not to initiate credit card chargebacks without first providing written notice to Agency and allowing reasonable time for resolution. Improper chargebacks constitute breach of this Agreement. Client agrees to reimburse Agency for any fees, penalties, collection costs, and attorney’s fees incurred due to wrongful chargebacks.

12. INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless Agency, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses (including attorney’s fees) arising from:

Client’s acts or omissions
Client’s breach of this Agreement
Claims related to travel services provided by Suppliers

13. DISPUTE RESOLUTION

Any dispute arising from this Agreement shall be governed by the laws of the State of Connecticut. Venue shall be exclusively in the courts located in Litchfield County, Client waives the right to jury trial where permitted by law.

14. SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms constitute the entire agreement between Agency and Client and supersede all prior representations, whether written or oral.

16. ACCEPTANCE OF TERMS

Submission of payment constitutes electronic signature and acceptance of these Terms & Conditions.